12ph22 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how it is used, and your rights under applicable Philippine data privacy laws.
A snapshot of the core principles that guide how 12ph22 handles your personal data. The full policy follows below.
All personal data stored by 12ph22 is protected by 256-bit SSL encryption, access controls, and regular security audits. We apply industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.
12ph22 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. Your information is used only for the purposes described in this Privacy Policy — nothing more.
You have the right to access, correct, delete, and port your personal data held by 12ph22. You may also withdraw consent or object to certain processing activities. Contact our support team to exercise any of these rights.
12ph22 processes your personal data only where we have a lawful basis to do so — including your consent, contractual necessity, legal obligation, or legitimate interest. We identify the applicable basis for each processing activity in this Policy.
We retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymized.
This Privacy Policy is designed to comply with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as well as applicable regulations issued by the National Privacy Commission (NPC).
Please Read This Policy Carefully. By registering an account with 12ph22 or by continuing to use the 12ph22 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the 12ph22 platform.
This Privacy Policy describes how 12ph22 ("12ph22," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals who access or use the 12ph22 online casino and sports betting platform at 12ph22.co (the "Platform"), including all associated services, games, payment processing functions, and customer support channels.
12ph22 takes the privacy of its players seriously. As a platform primarily serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, and beyond, we are committed to handling personal data in a manner that is transparent, fair, and fully consistent with the Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations (IRR).
This Privacy Policy applies to all registered players, prospective players who visit the Platform without registering, and any individual who contacts 12ph22 through its support channels. It should be read in conjunction with the 12ph22 Terms and Conditions, which govern the overall use of the Platform.
For the purposes of applicable data privacy legislation, 12ph22 is the personal information controller responsible for the personal data collected through the 12ph22 Platform. As the controller, 12ph22 determines the purposes and means of processing personal data in connection with the operation of the Platform and the provision of its gaming, betting, and support services.
Contact information for data privacy matters is provided in Section 17 of this Policy. Players who wish to exercise their data subject rights or raise privacy concerns may contact our Data Protection Officer at any time.
12ph22 collects personal data that is necessary to provide its services safely, lawfully, and in accordance with applicable regulations. The categories of personal data we collect are described in the table below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & profile updates |
| Account Data | Username, hashed password, account preferences, responsible gaming settings | Registration & account use |
| Financial Data | Deposit and withdrawal history, GCash number, bank account details (masked), transaction records | Deposits, withdrawals, KYC |
| Gaming Data | Game session history, wager amounts, win/loss records, bonus activity, betting patterns | Ongoing platform use |
| Technical Data | IP address, device type and OS, browser type and version, session timestamps, cookies | Each platform visit |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
| Verification Documents | Copies of government-issued ID, selfie verification images, proof of address, proof of payment method | KYC process |
In certain circumstances, 12ph22 may collect sensitive personal information as defined under the Data Privacy Act of 2012, including identity documents containing identification numbers issued by government authorities. Such data is collected only where strictly necessary for KYC compliance and regulatory obligations and is handled with heightened security controls.
Some personal data is provided voluntarily by you — for example, when you complete your player profile, submit a support request, or participate in promotional surveys. Where data is optional, this will be indicated at the point of collection.
12ph22 collects personal data through the following means:
12ph22 processes your personal data for the following specific and legitimate purposes:
12ph22 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012 and applicable regulations. The primary legal bases we rely on are:
12ph22 does not sell your personal data to third parties. We may share your personal data with trusted third parties only in the following circumstances and only to the extent necessary for the stated purpose:
We share data with carefully selected third-party service providers who assist us in operating the 12ph22 Platform. These include payment processors (GCash, PayMaya, BPI, BDO, and others), identity verification providers, fraud detection partners, game content providers, cloud hosting providers, and customer support platform operators. All service providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable law.
We may disclose personal data to competent regulatory authorities, law enforcement agencies, courts, or government bodies where required to do so by law, court order, or regulatory direction, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, restructuring, or sale of all or part of 12ph22's business, your personal data may be transferred to the acquiring entity. We will notify affected players of any such transfer and ensure that the receiving entity provides equivalent privacy protections.
Reminder: 12ph22 will never ask you to share your password with a third party, and legitimate 12ph22 support agents will never request your full card number or bank password through any channel.
In the course of operating the 12ph22 Platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud hosting infrastructure, game providers, or technology partners are located in other jurisdictions within Asia or internationally.
Where such transfers occur, 12ph22 takes appropriate safeguards to ensure that your personal data is afforded a level of protection comparable to that provided under Philippine law. Safeguards include contractual clauses, data processing agreements, and ensuring that receiving entities maintain adequate security and privacy standards.
12ph22 retains your personal data for only as long as is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymized so that it can no longer be associated with you as an individual.
The 12ph22 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain your logged-in session, analyze platform performance, and support security functions. Cookies are small data files stored on your device when you access the Platform.
You may control non-essential cookies through your browser settings. However, disabling certain cookies may impair Platform functionality. Strictly necessary cookies cannot be disabled as they are essential to the secure operation of the Platform.
12ph22 implements robust technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include but are not limited to:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 12ph22 will notify you and the National Privacy Commission as required under the Data Privacy Act of 2012 and its IRR.
Your Role in Security: The security of your 12ph22 account also depends on you. Use a strong, unique password, enable two-factor authentication, and never share your login credentials. 12ph22 is not responsible for breaches resulting from your failure to secure your own account credentials.
Under the Data Privacy Act of 2012 of the Philippines and its IRR, you have the following rights in relation to your personal data held by 12ph22:
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 17. 12ph22 will respond to data subject requests within fifteen (15) business days of receipt.
The 12ph22 Platform is strictly intended for individuals who are 21 years of age or older. 12ph22 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual below the minimum age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the 12ph22 Platform or provided their personal data to us, please contact us immediately through the channels described in Section 17 and we will investigate and act accordingly.
The 12ph22 Platform may contain references to or integrations with third-party services, including payment processors such as GCash and PayMaya, and game content from third-party providers. When you interact with these third-party services, your data may be processed by those third parties in accordance with their own privacy policies, which are independent of this Privacy Policy.
12ph22 is not responsible for the privacy practices of third-party services that are not under our direct control. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the 12ph22 Platform.
Where you have opted in to receive marketing communications from 12ph22, we may send you information about promotions, bonuses, new game releases, and other updates relevant to your 12ph22 account via email or SMS. We will only send marketing communications where we have your explicit consent to do so.
You may opt out of marketing communications at any time by updating your communication preferences in your account settings, or by contacting our support team. Opting out of marketing will not affect transactional and operational communications necessary for account management, security, and payment notifications.
12ph22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The date of the most recent revision is indicated at the top of this page. Your continued use of the 12ph22 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 12ph22, you may contact our Data Protection Officer (DPO) through the following channels:
For formal data subject rights requests, please contact us via email with sufficient information to identify your account and specify the right you wish to exercise. 12ph22 will acknowledge receipt of all privacy requests within 48 hours and endeavor to resolve them within fifteen (15) business days.
You also have the right to lodge a complaint regarding our data processing practices with the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy was last updated in January 2026 and replaces all previous versions. By continuing to use the 12ph22 platform on or after this date, you accept the terms of this updated Privacy Policy.
Play with confidence knowing your data is secure, your transactions are encrypted, and your rights as a player are respected every step of the way.
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